The product, getting started, how your data is protected, and who is building it.
What CareIntell™ is, who it is for, and what makes it different.
CareIntell™ is being built for family caregivers who manage a parent’s or dependant’s medical care. You add the medical documents you already have, such as prescriptions, lab reports and discharge summaries. CareIntell organises them into one chronological medical history, links each entry to the document it came from, and prepares clinical summaries you can share with a treating doctor.
CareIntell is currently in early access and is not yet publicly available.
Doctors can review a summary that a family chooses to share with them.
A folder or chat keeps documents. It does not tell you what is in them. When a doctor asks when a medicine was started or what the last kidney test showed, someone still has to open each file and piece the answer together.
CareIntell reads the documents, places the documented events in date order, and keeps a link from every line back to its source. The history can be checked, rather than retold from memory.
Some capabilities are still in development. Early-access members will be told which are available at each stage.
No. CareIntell is designed to help organise and make sense of health information. It does not provide medical advice and should never replace the diagnosis, treatment, or judgement of a qualified healthcare professional.
How the record gets built, and what remote caregivers gain from it.
We’re thoughtfully shaping our plans and pricing around what matters most to families and the people who care for them. Join the early-access list to receive launch updates and the opportunity to explore early-access offerings when they become available.
Linking an ABHA is planned with ABDM integration in Phase 2, targeted for Q2 2027. It is not available yet.
CareIntell does not replace local doctors or caregivers. It helps everyone work from the same information.
Yes. You can create a separate profile for each parent and keep their medical history, prescriptions, test reports, and health information organised in one secure place.
Getting started is simple. Create your account, add your parent as a Care Receiver, and upload any existing medical documents you have. You don’t need to organise everything at once. You can add information gradually over time.
No. Most families start with whatever information they already have. You can begin with a few prescriptions or reports and continue adding information over time as it becomes available.
We recommend you upload discharge summaries, lab reports for the last 12 to 24 months and all current and live prescriptions. We also let you manually edit the medication list as we understand there might be some medicine which could have changed over a conversation with a physician.
Caregivers, access, daily updates and sharing with doctors.
Yes. CareIntell is designed to help families and caregivers stay on the same page. Depending on your plan, you may be able to give trusted caregivers access to the information they need to support your parent’s care.
Absolutely. Your family’s privacy is important. You can choose who has access to your parent’s information, and caregivers should only see what they need to help provide care.
Your parent’s health information always stays with your family. If a caregiver stops providing support, you can remove their access and continue managing the record yourself or give access to a replacement caregiver.
Yes. You can record day-to-day changes such as sleep, appetite, activity levels, symptoms, glucose readings, and other observations. These updates can help build a better picture of your parent’s health over time.
CareIntell organises your parent’s medical history into a clear and easy-to-follow timeline, helping doctors quickly understand their healthcare journey.
You can share your parent’s health summary in the way that’s most convenient:
This helps ensure your parent’s important medical information is available when it’s needed, without having to search through years of reports and prescriptions.
Changing plans, cancelling and deleting your account.
Plans and pricing are still being finalised. Before you are asked to pay, we will publish what each plan includes, how many people you can add, and how to change or cancel.
You can cancel your subscription through your account settings. Any changes to access, billing, or refunds will be handled according to our subscription terms.
You can request account deletion through your account settings or by contacting our support team.
Once your request is processed, we will delete your account and personal information in line with our data retention and privacy policies, except where we are legally required to keep certain records.
Before deleting your account, we recommend downloading any health summaries or records you may wish to keep.
Where records live, who can reach them, and how they are protected.
All data, including documents and backups, is stored and processed in India, on AWS infrastructure in Mumbai.
Before any information is sent to AI services for summarisation, it is de-identified, so your family’s identity is not disclosed.
CareIntell™ is designed around:
Only you and the individuals you explicitly authorize. Neither hospital networks, third-party advertisers, nor platform administrators can access your family’s health profile without your consent.
No online system is free of risk. The Privacy Policy describes how we protect personal and health information.
Yes. Protecting your family’s health information is a top priority. We use security and privacy safeguards to protect your data and carefully control who can access it. For more details, please refer to our Privacy Policy.
We use AI to help organise and understand health information more efficiently. This includes:
AI is used to assist families and healthcare conversations, not to make medical decisions.
When you upload medical documents, they are securely processed using technology hosted on AWS infrastructure located in Mumbai, India. This allows us to extract relevant health information and organise it into your parent’s health record.
No. CareIntell does not use your personal health information to train AI models.
We also require our technology partners not to use your data for model training. Where AI services are used to generate summaries, only de-identified information is shared so that your personal identity is not disclosed.
Who is building CareIntell™, and where.
Not yet. CareIntell is in early access. Joining the list does not create an account or commit you to a paid plan. We will email you when access opens, with details of what is available at that stage.
Ask us directly, or take the two-minute readiness quiz to see where your family stands.